Disaster Restoration Services in Saginaw 

Highly Recommend for Reconstruction Apr 24, 2026

This team does great work; knowledgeable, prompt, fair, and trustworthy. Aaron was a great resource and was always able to make himself available when needed. Highly recommend them for reconstruction needs!

Elizabeth Fox

He turned a nightmare into a manageable situation. Apr 21, 2026

I live in Kingsley, Michigan, and after a plumbing leak flooded our basement, ServiceMaster Restoration by Fuson sent an absolute professional to help us: Ryan Brethour. What most people don’t realize is that Ryan traveled all the way from Midland to help my family. He spent an entire week living out of a motel, away from his own family, just to ensure our basement inventory was handled correctly. Despite being far from home, his attention to detail was spot on and truly above compare. He was meticulous, patient, and incredibly organized during a time that was overwhelming for us. ServiceMaster, you should be extremely proud to have Ryan on your team. To go to such lengths for a customer—and to do the job with such precision—is rare. If you are looking for a restoration company that actually cares about the families they serve, look no further than this team and ask for Ryan. He turned a nightmare into a manageable situation. Thank you, Ryan!

terry stevens

Lori and Billy Are a Winning Team! Apr 21, 2026

Lori and Billy are a winning team! Entering my home after the flood was unexpectedly overwhelming, especially with my disability, but they brought calm into a very heavy moment. They were kind, professional, and handled each of my belongings with great care and respect. I truly can’t recommend them enough. ServiceMaster, as a whole, has been an extraordinary experience. Thank you.

Carrie Jean

Mark and Nick Did a Great Job Apr 13, 2026

Mark and Nick did a great job for us. Very accommodating. Would highly recommend.

Deborah Staskiewicz

A Wonderful Experience Apr 2, 2026

We had a wonderful experience working with Joshua Hart (Project Manager) and Brian S. after a recent flood loss at our assisted living community. They were professional, responsive, and truly went above and beyond to make sure everything was handled quickly and efficiently. Their communication throughout the process was excellent, and they showed genuine care and understanding of how important it was to restore our environment for both staff and residents. The quality of their work was outstanding, and we couldn’t be more grateful. Highly recommend their team!

Kendra Hall

Awesome to Work With from the Start Mar 31, 2026

Josh (proj. manager) and Troy (estimator) were awesome to work with from the start! They made the whole process super easy. Brian and his son did a great job restoring our basement to an even greater state than it was before the water damage, super high quality work! Would definitely recommend this company, 5/5 stars.

Ryan Sperry

Very helpful explaining everything Mar 26, 2026

Very helpful explaining everything. They made sure I understood. Very prompt and easy to work with. Joshua Hart, project manager, and Kylie Fox Drywall Company were all very polite and went out of their way to accommodate my concerns.

Connie Machuta

Excellent Work Restoring My Kitchen Mar 23, 2026

Bill Minton is the one who had done all the work in restoring my kitchen, excellent work. Josh Hart was project manager, and he helped me through all of it, was very respectful, gave me a lot of information, and together both of them were excellent. Also, the cleaning crew that first came in were very respectable, several young men, but they worked hard and got everything cleaned up so that I could start getting my kitchen rebuilt. I would be 100% telling you people to get these guys to do your work, excellent job. Thank you so much, everybody that helped me.

Sandy Bevil

Excellent job with communication Mar 16, 2026

Josh Hart was the project manager for me and did an excellent job with communication all the way through the whole process. Joe King performed the work and did a great job on drywall, paint, and flooring.

Chad Starr

Josh Hart and His Team Did a Great Job Mar 5, 2026

Josh Hart and his team did a great job on my house! He was a true professional and walked us thru the whole process.👍👍

Richard Noble

Shelby is fantastic to work with Mar 4, 2026

Shelby is fantastic to work with! Always a pleasure talking with her.

Amber Potter

Great Smoke Restoration and Repairs Feb 27, 2026

Shelby and Josh did a great job with our smoke restoration and repairs! We cannot thank them enough.

Carrie Boddy

So grateful we called them Feb 17, 2026

We called ServiceMaster at about 2:30 in the morning when our home was flooding. They came right out! They have been wonderful to work with! Especially Aiden Warren. He made sure to be there personally to speak to our insurance and when the adjuster came out. He has a fantastic team. All helped our situation. Made sure everything was dried out and everything that was damaged from our flood was covered. In a stressful time it's important to have a good team like them. So grateful we called them.

Drea S

Took Great Care of Us Feb 13, 2026

Josh Hart and Joe King took great care of us after we experienced water damage. Thanks, guys!

Marcus Hillborg

ServiceMaster Did an Excellent Job Feb 8, 2026

ServiceMaster did an excellent job replacing the flooring in our downstairs bedroom. Thanks to their project manager, Josh Hart, who made sure everything went smoothly.

David Galonska

Repairs Completed Quickly and Beautifully Feb 6, 2026

We had a roof leak which damaged our bedroom and bathroom. Thanks to Josh Hart, project manager, and Bill Mitton, contractor, the repairs were completed quickly and the results are beautiful. You can’t even tell where the damage was. We are happy and grateful.

Susan Peterson

We Would Not Hesitate to Work Again Jan 28, 2026

This 27 Jan 2026 review is very long overdue but appropriately timely – reminiscent of exactly one year ago when my husband and I began a journey with whom we have since determined to be a choir of angels!! We live in Mt. Pleasant, MI, but were out of country when we were notified by caring neighbors that one of our pipes (on-demand hot water to dishwasher) had frozen, eventually breaking and causing a flurry of events – the most significant of which was flooding!! Our home insurance and adjuster responded immediately. ServiceMaster took the reins in effectively and timely conducting the following: 1. WATER MITIGATION – The home was first dried with no trace of mold or mildew, considering the extent of water reach (2-3" of flooded floors, heavy condensed steam on walls and ceilings, 2 floors involved). Kenny’s reaching out to us to consult on the demo and reconstruction stages was quite heart-warming, as our not being on site made it difficult to fully assess next steps. 2. STORAGE AND PROTECTION OF HOME CONTENTS – a. EVERYTHING in affected areas of both floors was removed from the home and safely stored. Items were returned noticeably wrapped and packed with dignity. There was nothing missing except for “damaged-out” materials, which, at our request, were left on site. Brianna took the time to communicate and share pictures daily, reassuring us from afar that all items were being cared for. Only during the return of boxed and large items 8 months later did we meet some of the crew. Huge shout-out to Logan and the rest of Brianna’s excellently skilled and organized team. b. The storage team also remarkably labeled items as documented in an electronic spreadsheet to which we had access, making requests convenient in attaining certain necessary items such as clothing, and also minimizing the expense of time and money purchasing goods we already had. 3. DEMO – As continuation of Water Mitigation, Kenny and team worked slightly rough, but effectively removed all countertops, kitchen cabinets, floors, baseboards, large cutouts in ceilings, so as to quickly dry affected areas of our home – in the middle of winter! As we have an older home, we earnestly wanted the character preserved. Kenny’s team commendably labeled each baseboard removed to facilitate reinstallation. 4. RECONSTRUCTION – This was the largest phase which went by relatively quickly – less than 4 months! Repair was subcontracted to Brook Construction and supervised primarily by project manager Troy. Brook workers (JD, Ben, and others) were respectful to each other and towards us as homeowners. We sensed they listened and consulted in several instances. Troy took both a professional and personal interest in getting things right, occasionally doing some difficult or experimental work himself, and wasn’t satisfied until things were as good as he and we intended. The team was reliable, honest, communicated quite well, and worked exceptionally well interfacing with insurance. Overall, communication was outstanding with all teams. My husband and I increasingly were more confident that teams were well trained, demonstrating kindness, integrity, honesty, and empathy as everyone was his/her own best angel helping in this huge adjustment period, with us ultimately regaining our functional home. We do not entertain the thought of having another flood or other extensive damage to our home, yet if this was to happen, we would not hesitate to work again with the ServiceMaster teams. Sharing our deepest thanks and respect.

Prisca Gamble

Such a Positive Company to Work With Jan 27, 2026

This was such a positive company to work with! They knew exactly what to do, and what my insurance company needed to ensure this was done in a prompt and easy manner! The whole team was very patient.

Maddie Franko

Wonderful Experience Jan 27, 2026

Had a wonderful experience with ServiceMaster here in Midland. Customer service was next to none. Highly recommend giving them a call!

Grace Carroll

Clean up with ServiceMaster was very quick! Jan 6, 2026

Clean up with ServiceMaster was very quick! Everyone was right on top of the clean up and it was a mess! They got everything packed up and started work on the repairs with Skye of Skyes Custom Builders. Josh Hart was the project manager with ServiceMaster and he stayed on top of everything along the way. Before the repairs there were sooo many people and each had a job to do. Everything was handled very efficiently. The repairs look amazing. I am very happy with everything!

Christine Westbrook

They did an excellent job Dec 24, 2025

So this past October I got a call you never want to get when you are out of town: there is water in the basement—inches of sewer water. Ugh. One of my first calls to manage the situation was to ServiceMaster. Kenny and his crew (Stephen and Blake) did an excellent job on the first phase of the project (Clearout & Cleanup). In addition to the physical work, they did an excellent job communicating with me about the steps and timeline and with my insurance company about what they were doing to mitigate the situation. Their team has sorted, cleaned, and stored all the contents that didn’t get damaged and provided a list of the things that need replacement. That happened seamlessly. The next step was restoring the basement back to its original condition. ServiceMaster also has a separate team responsible for doing restoration work. The project leaders, first Troy and then Joshua, were excellent to work with, not flinching when I asked to expand the project scope from basement restoration to include some additional work (a roofing and interior project). The quotes and communication were timely, the pricing reasonable, and especially important to me was how they were able to fit this work in around other existing projects and complete it by the end of the year. Joshua managed this part while clearly separating out the insurance work from the self-pay work on paper but keeping a seamless work schedule with the contractor. The communication has been exceptional. Thanks so much!

Lisa Moore

Extremely pleased with all the work Dec 21, 2025

Extremely pleased with all the work done on my brother's condo. Everyone I interacted with was very prompt and professional in dealing with a tough situation. From my first call to Ken and all my subsequent interactions with the team (especially Shelby and Brianna) was excellent. Would not hesitate to recommend to others.

James Thomas

Did a great job making some repairs Dec 14, 2025

Josh Hart and his crew did a great job making some repairs to our property!

Devon Benedict

The cleaning team were excellent Nov 21, 2025

The cleaning team Devon, Ashton, Lori, Richard were excellent. They all were very respectable and caring for our home. They made the terrible ordeal a lot better to handle.

Diane Rab

We would definitely recommend Service Masters. Nov 18, 2025

We would definitely recommend Service Masters. They did extensive restoration work on our home. We worked with Josh Hart, the Project Manager. We found him professional, informative, and kept his word at each step of this process. All contractors, Fox Drywall and Paint, First Response Construction, Wendall's Electric, and Smith Mechanical did great jobs. They also worked well with our insurance agency.

Josie Begin

Very professional and thorough Nov 14, 2025

The crew that did the inside of our house and the contents was very professional and thorough.

Randy Lazarov

They were courteous, professional and incredibly helpful. Nov 7, 2025

My elderly mother had some water damage. It was difficult for her to navigate the entire process, so I made some calls, and ended up with ServiceMaster. Their demo crew and manager (Aiden) were beyond amazing. They were courteous, professional and incredibly helpful. Also, the demo was done in a timely manner. I would highly recommend!

Jori Coster

I would highly recommend ServiceMaster Nov 3, 2025

The crew of Joe King, Josh Hart, and Kylie Helms helped make our long and drawn out insurance claim and restoration project go so smooth. I would highly recommend ServiceMaster to anyone that needs restoration and repair done right!

Christian Cousar

They all did an amazing job. Oct 29, 2025

Shelby and her team assisted me when I had a fire in my home last year. They all did an amazing job. You can tell how much they all really do enjoy what they do and care.

Ethridge Stephens

Aaron was exactly what we needed Oct 14, 2025

I would like to extend my sincere thanks to ServiceMaster, and in particular to Aaron Stachnik, for making our reconstruction possible. After our fire, we faced tremendous difficulties with our insurance company. Aaron not only represented us to the insurance company but also stood by our side throughout the over a year-long battle. Aaron’s deep knowledge of our home’s structure and the extent of the damages was instrumental in securing the funds we needed to complete the repairs. He coordinated the work crews and subcontractors to ensure that we met our hard deadline and received our certificate of occupancy on time. Aaron was exactly what we needed during such a challenging process. Brad and I cannot thank him enough for everything he has done. We truly could not have gotten through this without him. I would also like to thank the carpenters on site, who worked tirelessly to ensure we met the insurance company’s deadline. Joe and Dave were both dedicated and meticulous in getting the job completed. Dave, in particular, was on-site during the final stages to oversee the completion of the certificate of occupancy, ensuring everything met the highest standards. His attention to detail is evident throughout our home, and we are so grateful for his hard work and commitment.

Brad Phillpotts