Let ServiceMaster Restoration by Complete Recovery Get You Back to Normal
When disaster strikes your Waterloo home or business, we are here
to help you recover. ServiceMaster Restoration by Complete Recovery provides comprehensive restoration services
for water damage, fire and smoke damage, mold remediation, and storm recovery. Our
certified teams respond quickly to assess the damage, prevent further loss, and restore
your property to pre-loss condition. Backed by over 65 years of industry expertise
and available 24/7, we guide you through every step, from emergency response to working
with your insurance company.
Reach out today for immediate assistance. ServiceMaster Restoration by Complete Recovery
turns uncertainty into confidence.
Proudly Serving in Waterloo and Black Hawk County 
& Surrounding Areas
We’re available and commonly serve many areas in Waterloo and Black Hawk County.
Find Out How We Can Help
We're Ready To Answer Your Questions.
"Quick to respond"
"Quick to respond to my flooding issues."
R
Rodney Kaune
"They Were Fantastic to Work With"
"They were fantastic to work with! We had a tight timeline and they went out of their way to fit us into their schedule."
S
Stephanie Newsom
"The Best of the Best!"
"Would recommend Chad and crew to anyone!"
D
Dani Rottink
"Chad is awesome!"
"They are incredibly responsive and work well with insurance."
A
Aaron Maloy
"Incredibly kind and thorough"
"He was so friendly and made a really unfortunate experience more bearable."
j
joker moreau
"Highly Recommended"
"Did an excellent job of cleaning up my flooded basement and consistently coming and checking on the drying process."
"Incredibly Grateful for Their Support"
"Their team was wonderful to work with, professional, responsive, and genuinely invested in our success."
E
Ellie Higgins
"A Major Sponsor of Our Fundraiser"
"ServiceMaster Complete Recovery has proudly been a major sponsor of our annual fundraiser since its inception three years ago."
K
Kori Chamberlin
"We Highly Recommend ServiceMaster"
"The entire staff is kind, easy to talk to and wants to get the customer's home back together as soon as they can."
S
Sandy Risvold
"Best Experience With a Company"
"Fast, professional, helpful."
L
Lynn
"Best Experience with a Company"
"Fast, professional, helpful."
L
Lynn
"Amazing Customer Service"
"They guided us through every step of the process."
K
Kelly Jones
"Amazing customer service"
"They guided us through every step of the process."
K
Kelly Jones
"Quick Response, Friendly Staff"
"Quick response, friendly staff, affordable and great work."
S
Susanne Deike
"Quick Response, Friendly Staff"
"Quick response, friendly staff, affordable and great work."
S
Susanne Deike
"Excellent on all counts"
"We have used them twice. Excellent on all counts."
C
Chad Deboer
"Excellent on All Counts"
"We have used them twice. Excellent on all counts."
C
Chad Deboer
"Very efficient and hard working"
"Very efficient and hard working people."
P
Pam Kemming
"Very Efficient and Hard Working"
"Very efficient and hard working people."
P
Pam Kemming
"Work Done Quickly and Correctly"
"They cleaned up and left the area cleaner than before they came."
D
Douglas Moss
"Work done quickly and correctly"
"They cleaned up and left the area cleaner than before they came."
D
Douglas Moss
"Very good German A1 tutors"
"Because of them, I could understand the basics of German very well."
A
Aleena Immanuval
"They helped me immediately without any hesitation."
"Whenever I raised my hand, they helped me immediately without any hesitation."
A
Aleena Immanuval
"I Was Very Pleased With the Work"
"I was very pleased with the work ServiceMaster did and was especially pleased with their ability to work with my insurance company."
S
Sporkwrench
"Very pleased with ServiceMaster"
"I was very pleased with the work ServiceMaster did and was especially pleased with their ability to work with my insurance company."
K
Korey Rider
"I was very pleased with the work ServiceMaster did"
"I was very pleased with the work ServiceMaster did and was especially pleased with their ability to work with my insurance company."
K
Korey Rider
"The Nicest, Most Professional Crew"
"They were the nicest, most professional crew."
J
Julie Anderson
"They were the nicest, most professional crew."
"They removed the freezer quickly without problems."
J
Julie Anderson
"Exceptional Sewer Backup Cleanup"
"They were prompt, professional, hard working, and pleasant."
R
Roger Reed
Quick to respond
The company was quick to respond to my flooding issues.
Rodney Kaune
They Were Fantastic to Work With
They were fantastic to work with! We had a tight timeline and they went out of their way to fit us into their schedule. The team was professional, efficient, and did a fabulous job—our carpets look great. Highly recommend!
Stephanie Newsom
The Best of the Best!
The best of the best! Would recommend Chad and crew to anyone!
Dani Rottink
Chad is awesome!
Chad is awesome! They are incredibly responsive and work well with insurance.
Aaron Maloy
Incredibly kind and thorough
London arrived just two hours after Roto-Rooter to clean up and was incredibly kind and thorough throughout. He was so friendly and made a really unfortunate experience more bearable. This is the second time we’ve had the luck of him helping us out, and if we have to look toward services again, we can only hope it would be with him once more.
joker moreau
Highly Recommended
I have no complaints, they got here fast, kept us up to date on all the things that were going on! Did an excellent job of cleaning up my flooded basement and consistently coming and checking on the drying process. Highly recommended.
Scott Pint
Best Experience!
Best experience! Professional, thorough, fast. Explained what they were doing. Constant communication while work was being done. Costs seemed very reasonable. I would highly recommend this company!
Lynn Nolte
Incredibly Grateful for Their Support
We’re incredibly grateful for the support ServiceMaster provided for our AIM For Fun(draising) event. Their sponsorship made an impact to support youth in Bremer County, and their team was wonderful to work with, professional, responsive, and genuinely invested in our success. Their generosity shows how committed they are to supporting our community. We truly appreciate their involvement and look forward to working with them again.
Ellie Higgins
A Major Sponsor of Our Fundraiser
ServiceMaster Complete Recovery has proudly been a major sponsor of our annual fundraiser since its inception three years ago. At All In Mentoring, we connect local youth who need extra support and encouragement with dedicated adult mentors. Thanks to the generous sponsorships from ServiceMaster Complete Recovery, we’re able to reach and serve more children who benefit from having a positive role model in their lives.
Kori Chamberlin
We Highly Recommend ServiceMaster
Simpson Floor Covering and ServiceMaster Complete Recovery have a great partnership by providing customers great customer service throughout their process. ServiceMaster Complete Recovery keeps us well informed and up to date on each project so we can get the flooring installed in a timely manner when they are ready for our part of the project. The entire staff is kind, easy to talk to and wants to get the customer's home back together as soon as they can. We highly recommend ServiceMaster Complete Recovery.
Sandy Risvold
Best Experience With a Company
Best experience with a company. Fast, professional, helpful. Made an awful situation cleaned up and restored. Great company!
Lynn
Best Experience with a Company
Best experience with a company. Fast, professional, helpful. Made an awful situation cleaned up and restored. Great company!
Lynn
Amazing Customer Service
Amazing customer service. They guided us through every step of the process from start to finish.
Kelly Jones
Amazing customer service
Amazing customer service. They guided us through every step of the process from start to finish.
Kelly Jones
Quick Response, Friendly Staff
Quick response, friendly staff, affordable and great work. Will use again in the future.
Susanne Deike
Quick Response, Friendly Staff
Quick response, friendly staff, affordable and great work. Will use again in the future.
Susanne Deike
Excellent on all counts
We have used them twice - once for an entire addition and again to add a deadbolt to a door. Excellent on all counts. Would recommend!
Chad Deboer
Excellent on All Counts
We have used them twice - once for an entire addition and again to add a deadbolt to a door. Excellent on all counts. Would recommend!
Chad Deboer
Very efficient and hard working
The ServiceMaster teams of (Kelly and Mark) were great people to work with after we had a water pipe break. They carefully removed all furniture, then went to work to repair the damage. Very efficient and hard working people. When work was completed, we were very satisfied with how everything looked.
Pam Kemming
Very Efficient and Hard Working
The ServiceMaster teams of (Kelly and Mark) were great people to work with after we had a water pipe break. They carefully removed all furniture, then went to work to repair the damage. Very efficient and hard working people. When work was completed, we were very satisfied with how everything looked.
Pam Kemming
Work Done Quickly and Correctly
The work crew showed up when expected, got the work done quickly and done correctly. They cleaned up and left the area cleaner than before they came. ServiceMaster then followed up with a contractor to reinstall some sheetrock, and that was done timely and efficiently. I’d recommend their work and timely completion to anyone. DEM
Douglas Moss
Work done quickly and correctly
The work crew showed up when expected, got the work done quickly and done correctly. They cleaned up and left the area cleaner than before they came. ServiceMaster then followed up with a contractor to reinstall some Sheetrock, and that was done timely and efficiently. I’d recommend their work and timely completion to anyone. DEM
Douglas Moss
Very good German A1 tutors
Maitreyi mam and Haripriya mam were very good German A1 tutors. Whenever I raised my hand, they helped me immediately without any hesitation. The topics they taught were very clear, and they always explained in a simple way. They also supported me even from home by correcting my notes. Because of them, I could understand the basics of German very well. Thank you so much.
Aleena Immanuval
They helped me immediately without any hesitation.
Maitreyi Mam and Haripriya Mam were very good German A1 tutors. Whenever I raised my hand, they helped me immediately without any hesitation. The topics they taught were very clear, and they always explained in a simple way. They also supported me even from home by correcting my notes. Because of them, I could understand the basics of German very well. Thank you so much.
Aleena Immanuval
I Was Very Pleased With the Work
A broken pipe in my kitchen led to a full remodel and massive tear up in the house (from roof down to basement). I was very pleased with the work ServiceMaster did and was especially pleased with their ability to work with my insurance company and selected cabinet supplier, who both were difficult to work with at times. I also appreciated the little things they did to help make the house livable during the construction. I would absolutely call them again if I needed additional work done.
Sporkwrench
Very pleased with ServiceMaster
A broken pipe in my kitchen led to a full remodel and massive tear-up in the house (from roof down to basement). I was very pleased with the work ServiceMaster did and was especially pleased with their ability to work with my insurance company and selected cabinet supplier, who both were difficult to work with at times. I also appreciated the little things they did to help make the house livable during the construction. I would absolutely call them again if I needed additional work done.
Korey Rider
I was very pleased with the work ServiceMaster did
A broken pipe in my kitchen led to a full remodel and massive tear up in the house (from roof down to basement). I was very pleased with the work ServiceMaster did and was especially pleased with their ability to work with my insurance company and selected cabinet supplier, who both were difficult to work with at times. I also appreciated the little things they did to help make the house livable during the construction. I would absolutely call them again if I needed additional work done.
Korey Rider
The Nicest, Most Professional Crew
The ServiceMaster Complete Recovery crew came to remove my father's freezer that had quit working and ruined all of the food. They were the nicest, most professional crew. They removed the freezer quickly without problems. I give them five stars!!!
Julie Anderson
They were the nicest, most professional crew.
The ServiceMaster Complete Recovery crew came to remove my father's freezer that had quit working and ruined all of the food. They were the nicest, most professional crew. They removed the freezer quickly without problems. I give them five stars!
Julie Anderson
Exceptional Sewer Backup Cleanup
ServiceMaster did an exceptional job cleaning up our sewer backup mess! They were prompt, professional, hard working, and pleasant. They communicated exactly what they were going to do and executed the game plan perfectly. We really appreciated them removing and hauling away our damaged items!! We recommend them highly!!
