Let ServiceMaster of Shenandoah Valley Get You Back to Normal
When disaster strikes your Harrisonburg home or business, we are here
to help you recover. ServiceMaster of Shenandoah Valley provides comprehensive restoration services
for water damage, fire and smoke damage, mold remediation, and storm recovery. Our
certified teams respond quickly to assess the damage, prevent further loss, and restore
your property to pre-loss condition. Backed by over 65 years of industry expertise
and available 24/7, we guide you through every step, from emergency response to working
with your insurance company.
Reach out today for immediate assistance. ServiceMaster of Shenandoah Valley
turns uncertainty into confidence.
Proudly Serving in Harrisonburg and Augusta County 
& Surrounding Areas
We’re available and commonly serve many areas in Harrisonburg and Augusta County.
Find Out How We Can Help
We're Ready To Answer Your Questions.
"He Was a Gem During This Flood"
"Brad was our service care coordinator. He was very responsive to all of my questions and communicated well throughout the process."
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Lynne Kirkpatrick
"Good Attention to Detail"
"Worked with Brad and his team and they did everything quickly and cleanly."
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Nicole Decena
"Professional, Prompt, Courteous, and Responsive"
"They were professional, prompt, courteous, and responsive to all of our questions and inquiries."
A
Aaron Simpkins
"LJ Pritchett Was Amazing"
"LJ Pritchett was amazing! So kind, caring, and knowledgeable."
H
Hailey Conner
"Thanks for the great service, LJ!"
"He was prompt and communicated with us well!"
S
Salvador Saravia
"ServiceMaster did an awesome job"
"They were on time, respectful, and communicated well throughout the job."
d
dannette landrum
"Pure Excellence"
"There are just not enough words to describe how great they are—they did such an excellent job!"
W
Wanda Robinson
"Magnificent Job Mitigating Damage"
"Brad and his team did a magnificent job mitigating the damage caused by a leaking hot water heater."
S
Scott Colson
"Very Caring and Helpful Crews"
"The crews that came out were very caring and helpful and took great care of him."
j
jenni thompson
"Simply Amazing and Helpful!"
"Jenny made me feel calm during a crazy situation. Ethan and Tabby explained the process in detail and were helpful beyond expectations."
B
Brittany Danielle Davidson
"These people are wonderful"
"They are professional, respectful, helpful and have outstanding communication."
A
Alex Weller
"Great People"
"Mannie and crew did a wonderful job."
R
Ruth Holley
"Prompt and professional service"
"ServiceMaster was prompt and professional and handled everything with my insurance company."
R
Ruth Gray
"Just as prompt and thorough"
"They recommended a contractor to do replacements and they were just as prompt and thorough."
J
Joan Bagley
"Responsive, Empathetic, Courteous, and Professional Staff"
"Responsive, empathetic, courteous and professional staff."
T
Tamika Bowers
"Significant Flood Damage in My Condo"
"Service Master removed the standing water, dried out the apartment, removed damaged drywall and hardwood flooring, and treated for mold."
M
Malcolm Blundell (Jack)
"Professional and thorough"
"Professional and thorough, but best was communication."
L
Luke Harris
"Quick, Responsive, and Responsible"
"ServiceMaster and their capable and experienced team have set a high standard for future interactions."
D
Delia Garcia
"They Were Great"
"They were great and did a very thorough job."
S
Steven Rewis
"Fabulous Work by Anna, Wendy, and Teresa"
"They helped make a bad situation a little bit better by their care and attention to our home."
P
Patty Harper
"Very Courteous and Efficient"
"Very courteous and efficient."
M
Michelle Brust
"Lesley Usher and team were AMAZING!"
"He is so nice, understanding, kind and truly an asset to the business!"
K
KP
"Very Prompt Response"
"They thoroughly explained the process and kept me informed throughout."
C
Chris Peak
He Was a Gem During This Flood
Brad was our service care coordinator. He was very responsive to all of my questions and communicated well throughout the process. Each day he provided me with updates and expectations. During this flood he was a gem.
Lynne Kirkpatrick
Good Attention to Detail
Good attention to detail and professionalism. Worked with Brad and his team and they did everything quickly and cleanly. I would recommend them! Thanks, team!!!
Nicole Decena
Professional, Prompt, Courteous, and Responsive
LJ and team were able to come out and assess damages and begin the restorative process the same day. They were professional, prompt, courteous, and responsive to all of our questions and inquiries. I would recommend his team to those in need of their services.
Aaron Simpkins
LJ Pritchett Was Amazing
LJ Pritchett was amazing! So kind, caring, and knowledgeable. Could not have had anyone better during a crisis. Would HIGHLY RECOMMEND to anyone in need.
-PWillard
Hailey Conner
Thanks for the great service, LJ!
LJ made our experience pleasant although we were going through a mishap. He was prompt and communicated with us well! Thanks for the great service, LJ!
Salvador Saravia
ServiceMaster did an awesome job
ServiceMaster did an awesome job with mold remediation after our AC unit imploded into our house. They were on time, respectful, and communicated well throughout the job. Highly recommend.
dannette landrum
Pure Excellence
ServiceMaster of the Shenandoah Valley did a superb job on servicing our home! Out of "0 to 10"—they are an "11." Brad Roberson, manager, along with his amazing team—Bernie, Ethan Miller, Tabby, Cameron, Tanner, and Brendon—were professional, knowledgeable, kind, considerate, persistent in their efforts, thorough, hard-working... there are just not enough words to describe how great they are—they did such an excellent job! My family is forever grateful to them! I highly recommend them! And we are happy to know that they are nearby in case we ever need them in the future. Pure excellence! Dr. Wanda Spolnicki Robinson
Wanda Robinson
Magnificent Job Mitigating Damage
Brad and his team did a magnificent job mitigating the damage caused by a leaking hot water heater. The entire team was courteous, and Brad communicated the process thoroughly throughout. I cannot recommend SM enough.
Scott Colson
Very Caring and Helpful Crews
ServiceMaster responded very quickly to my neighbor's house fire. The quick response of the crews that came out were very caring and helpful and took great care of him.
jenni thompson
Simply Amazing and Helpful!
Yesterday evening we came home to water pouring out of our basement into our garage. I reached out to Jenny with ServiceMaster of Shenandoah Valley, and when I tell you she made me feel so calm during a crazy situation. She sent Ethan and Tabby to set everything up, and they explained the process in such detail and were so helpful, more than I could have ever expected. They were prompt and just simply amazing! Thank you so much to this wonderful company and the wonderful team they have.
Brittany Danielle Davidson
These people are wonderful
The only reason I am posting 5 stars is because there aren’t 10 stars. These people are wonderful. They are professional, respectful, helpful and have outstanding communication. I will be recommending them to everyone!
Alex Weller
Great People
Great people. Mannie and crew did a wonderful job. Kept me informed and checked every day on progress.
Ruth Holley
Prompt and professional service
ServiceMaster was prompt and professional! They were thorough and wonderful to work with, appeasing my request to recheck areas (for my own peace of mind). The day after I called, they had someone in the house, explaining the process and what things would look like over the course of a week. They handled everything with my insurance company, meaning one less thing for me to worry about. I would, and WILL, recommend their service to anyone I can!
Ruth Gray
Just as prompt and thorough
I already did. They recommended a contractor to do replacements and they were just as prompt and thorough.
Joan Bagley
Responsive, Empathetic, Courteous, and Professional Staff
Responsive, empathetic, courteous and professional staff. Excellent communication and teamwork between service staff and office to ensure seamless process for customer. The clean up was thorough and well organized.
Tamika Bowers
Significant Flood Damage in My Condo
An apartment in my condo suffered significant flood damage from a ruptured sprinkler pipe. Service Master removed the standing water, dried out the apartment, removed damaged drywall and hardwood flooring, and treated for mold.
Malcolm Blundell (Jack)
Professional and thorough
Professional and thorough, but best was communication, always called when leaving and if something odd came up. I used Anna and Will from Stuarts Draft and Rita from Roanoke. Chemical smoke damage is completely gone. Will use again.
Luke Harris
Quick, Responsive, and Responsible
ServiceMaster was quick, responsive, and responsible. Brad and Leslie kept in contact with me, giving me frequent updates so I felt involved while only doing so as needed, so I never felt burdened by their calls. They were very professional, adaptive, and communicative. I have never encountered such a situation before, but ServiceMaster and their capable and experienced team have set a high standard for future interactions. Even my friend was impressed, and as a real estate agent, she is in a position to not only recommend a good service provider but also now has a great experience to pass along to future clients. I am very pleased with these services and highly recommend them to all.
Delia Garcia
They Were Great
They were great. Showed up on time and did a very thorough job with everything.
Steven Rewis
Fabulous Work by Anna, Wendy, and Teresa
Fabulous work by Anna (Fishersville), Wendy (Winchester), and Teresa (Roanoke). They helped make a bad situation a little bit better by their care and attention to our home.
Patty Harper
Very Courteous and Efficient
Very courteous and efficient. Were able to come out right away and explained each step of the job.
Michelle Brust
Lesley Usher and team were AMAZING!
Lesley Usher and team (Logan and John) were AMAZING! They were so kind. Lesley is the icing on the cake! He is so nice, understanding, kind and truly an asset to the business! I adore Lesley! Thank you 🤗
KP
Very Prompt Response
Very prompt response to my call. They thoroughly explained the process and kept me informed throughout. Manny, Leslie, John, and London were all amazing. I would recommend ServiceMaster to anyone needing restoration services.
